Delivery & Returns
Company name: Orava Studio is situated on the farmstead of “Ruutin Kartano” – check it out under www.ruutinkartano.com
Invoices and shipping documents will be in the name of the mother company Ruutin Kartano Ky.
Company ID: 2989355-1
Address (legal & visiting): Kaarluomantie 212, 66400 Laihia, Finland
Email address: firstname.lastname@example.org
Return policy: We are here for you, so if your heart's not into it, we've got you covered. Simply return within 14 days of receipt date for exchange or full refund on the original method of payment. Since the items are highly fragile, make sure that the item is carefully packed as we can only refund items that are received intact.
Received a damaged piece? Please get in contact with me, and we will individually find the best way to make sure you receive what you wanted.
Pleas go to the section Ceramic Care to know more about how to look after your favorite pieces to last.